At TECC BBQ Shop (“we,” “us,” or “our”), we value your trust as a serious outdoor living enthusiast. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website teccbbqshop.com or purchase our premium outdoor cooking equipment and accessories.

1. Information We Collect

We collect information that helps us provide our commercial-grade products and services to customers worldwide:

  • Personal Information: Name, email address, shipping/billing address, phone number, payment details when you make a purchase
  • Transaction Information: Details about products purchased, order history, payment method (credit card/PayPal)
  • Technical Information: IP address, browser type, device information, pages visited on our site
  • Communication Data: Emails or messages sent to our customer service team

2. How We Use Your Information

We use your information with the same professional standards we apply to our commercial outdoor products:

  • Process and fulfill orders for grills, fire pits, and outdoor living equipment
  • Provide customer support and respond to inquiries
  • Improve our website and product offerings for serious outdoor cooking enthusiasts
  • Send order confirmations, shipping notifications, and service-related communications
  • Prevent fraud and enhance security for high-value purchases
  • Comply with legal obligations (such as tax requirements for Florida shipments)

3. Data Sharing and Disclosure

We handle your information with the same care we design our premium products:

  • Service Providers: Trusted partners who assist with payment processing (PayPal, credit card processors), shipping carriers, and IT services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger or sale of assets

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same commitment to safety as our commercial fire pits:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Tokenization technology for payment data
  • Regular security assessments of our systems

While we implement robust security measures, no electronic transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain processing
  • Receive a copy of your data in a portable format
  • Withdraw consent where applicable

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Required for site functionality and checkout process
  • Analytics Cookies: Help us understand how customers use our site
  • Marketing Cookies: Used to show relevant ads for outdoor living products

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our commercial-grade outdoor products are intended for adult purchasers. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data:

TECC BBQ Shop
960 Mulberry Lane
Miami, FL 33169
United States
Email: [email protected]
Business Hours: 9 AM – 5 PM EST, Monday-Friday